Acceptable User Policy
Website for Young People Learning About British Values
Simple, safe, and respectful use rules
Important note
This document is a usable policy template. You may wish to have it checked against your organisation's safeguarding, data protection, terms and conditions, and refund arrangements before publishing it.
1. Welcome and Purpose
This website helps young people learn about British Values in a safe, kind, and respectful way. The website is designed to support learners whose first language may not be English, so users should communicate clearly and patiently.
British Values include:
- Democracy
- The rule of law
- Individual liberty
- Mutual respect and tolerance of different faiths and beliefs
Our aim
Everyone should feel safe, welcome, and able to learn. We expect all users to respect other people, even when they have different ideas, cultures, faiths, beliefs, or opinions.
2. Who This Policy Applies To
This Acceptable Use Policy applies to all users of the website, including young people, learners, parents, carers, teachers, tutors, and any other adults using or supporting the website.
By using the website, users agree to follow this policy. If a user is under 18, their parent, carer or responsible adult should also understand these rules.
2. Who This Policy Applies To
- Use the website to learn about British Values.
- Read information, watch learning content, and complete activities.
- Ask questions if something is unclear.
- Share ideas and opinions in a respectful way.
- Use simple, polite, and appropriate language.
- Tell a trusted adult if something worries them online.
4. Respectful Communication
Users must communicate in a way that is kind, safe and suitable for young people. It is acceptable to disagree, but users must do this politely.
| Respectful language | Not acceptable |
| I have a different opinion, and this is why... | Insults, name-calling, or bullying |
| Thank you for sharing your view. | Swearing or offensive language |
| I do not agree, but I respect your opinion. | Racist, sexist, homophobic or discriminatory comments |
| Could you explain that in a different way? | Threats, intimidation, or harassment |
| That is interesting. I learned something new. | Comments designed to upset, embarrass, or exclude others |
| Please, thank you, well done and good idea. | Making fun of someone because of their English, accent, culture, faith, or background. |
5. What Users Must Not Do
- Bully, threaten, harass or be unkind to anyone.
- Use rude, offensive, racist, discriminatory, or hateful language.
- Make fun of another person because of their English, accent, background, culture, faith, belief, disability, or identity.
- Share personal information, including full name, home address, phone number, passwords, school details, or private messages.
- Pretend to be someone else or use someone else's account.
- Post false information on purpose.
- Upload harmful, illegal, violent, sexual, abusive, or inappropriate content.
- Upload viruses, malicious software, or anything designed to damage the website or another user's device.
- Copy someone else's work and claim it as their own.
- Try to bypass security, moderation, payment systems, or access controls.
6. Staying Safe Online
- Keep passwords private.
- Do not share personal information online.
- Do not arrange to meet anyone from the website.
- Stop using the page if something feels unsafe or uncomfortable.
- Report concerns using the website reporting tool, if available.
- Tell a trusted adult, such as a parent, carer, teacher, or tutor.
7. Respect for British Values
This website supports learning about British Values. Users are expected to show these values when using the website.
| British Value | What this means on the website |
| Democracy | Listening to others and allowing different opinions. |
| The rule of law | Following the website rules and understanding that actions have consequences. |
| Individual liberty | Making safe choices and allowing others to make safe choices too. |
| Mutual respect | Treating everyone fairly and kindly. |
| Tolerance of different faiths and beliefs | Respecting people with different religions, beliefs, cultures, and lifestyles. |
8. Reporting Problems
If a user sees something that makes them feel worried, unsafe, or uncomfortable, they should:
- Stop using that part of the website.
- Use the report button or contact form, if available.
- Tell a trusted adult, parent, carer, teacher, or tutor as soon as possible.
Reports will be taken seriously. Where needed, the website team may remove content, contact a parent or carer, contact an education provider, or contact appropriate authorities if there is a safeguarding, legal or safety concern.
9. Consequences of Misuse
Immediate termination without refund
If a user misuses the website or breaks this policy, access to the website may be immediately terminated without refund. This includes misuse by the user or misuse through the user's account.
9. Consequences of Misuse
Immediate termination without refund
If a user misuses the website or breaks this policy, access to the website may be immediately terminated without refund. This includes misuse by the user or misuse through the user's account.
Misuse includes, but is not limited to, bullying, abusive language, discrimination, sharing inappropriate content, attempting to access restricted areas, damaging the website, sharing someone else's personal information, or any behaviour that creates a safeguarding, legal or safety concern.
If misuse happens, the website team may take one or more of the following actions:
Immediately terminate access to the website without refund.
Permanently remove the user account.
Delete content posted by the user.
Report the conduct to the user's parent, carer, or responsible adult.
Report the conduct to the user's school, tutor, course provider, or educational organisation, where relevant.
Report serious concerns to appropriate authorities where there are safeguarding, legal or safety concerns.
10. Final Decision and No Appeal
The decision to remove a user, terminate an account or end access to the website is final.
There is no appeal process for termination of service access. If access is terminated because of misuse or breach of this policy, the user will not receive a refund.
11. Agreement
By using this website, the user agrees to:
Use the website safely and responsibly.
Use respectful language.
Treat others fairly and kindly.
Respect different opinions, cultures, faiths, and beliefs.
Follow the website rules and this Acceptable Use Policy.
Accept that misuse may result in immediate termination of access without refund, reporting to their parent or carer, and no right of appeal.
User Acknowledgement
By accessing this website, I understand and agree to follow this Acceptable Use Policy.